Effective Date: [Sept 23 2024]

 

VIP Key Club ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, mobile application, and services.

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1. Information We Collect

We collect the following types of information:

- Personal Information: When you create an account, we collect information such as your name, email address, password, and date of birth.
- Location Data: Our mobile app tracks your location to provide you with relevant offers and promotions from nearby participating vendors.
- Membership Information: We collect details about your membership status, including start and expiration dates, and usage of VIP Key Club services.
- Transaction Data: When you purchase an annual membership or use your membership to redeem perks, we may collect details related to your transactions with our partnered vendors.

2. How We Use Your Information

We use the information collected for the following purposes:

- To create and manage your VIP Key Club account.
- To provide personalized recommendations and offers based on your location and preferences.
- To communicate with you about updates, promotions, and new features.
- To improve our services and enhance your overall experience.
- To process membership payments and manage subscription services.
- To ensure the security and integrity of our platform.
- To facilitate the points system and manage conversions between silver, gold, and platinum points.
- To manage product purchases through external links provided by our key station partners.
- To organize and display events posted by our key station partners.
- To send push notifications for announcements, deals, and events.

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3. VIP Key Club Points System

Our points system allows members to earn and redeem points across select key stations:

- Silver Points are available for free members.
- Gold Points are for gold-tier members.
- Platinum Points are earned when a member purchases a car protection plan from a car dealership key station upon buying a new vehicle.

Conversion Rates:
- Gold points can be converted into silver points at a ratio of 1:2.
- Platinum points can be converted into gold points at a ratio of 1:5.

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4. Products Page

Our products page offers access to special member pricing on various products listed by key stations, such as golf clubs, shoes, and other items. These links lead to external product pages managed by the respective key stations. VIP Key Club is not responsible for transactions made through these external pages.

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5. Events Page

Key stations may post different events for members to attend. These events could include sales events, football games, dinners, classes, and more. VIP Key Club serves as a platform for key stations to share these events with members but is not responsible for managing or hosting the events.

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6. Referral Program

Our referral program allows members to refer friends or key stations and receive points in return. These points can be redeemed in line with our points system.

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7. Push Notifications

We may send push notifications through our mobile app to notify you of announcements, new deals, events, and other relevant updates. You can manage your notification preferences through your device settings.

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8. QR Code Scanner

Our mobile app includes a QR code scanner that members can use at participating key stations to unlock special deals and perks. Scanning these codes helps us verify your eligibility for the available promotions. Camera functionality must be enabled in device settings in order to use feature.

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9. Map of Key Stations and Deals

The VIP Key Club app includes a map feature that pinpoints the locations of deals at participating key stations, helping members easily locate available promotions.

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10. Sharing Your Information

We value your privacy and will never sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:

- Vendors and Key Stations: We may share limited personal data, such as your membership status, with our partnered vendors to verify your eligibility for perks and offers.
- Service Providers: We may engage third-party service providers to assist with app functionality, data processing, and other business operations. These providers are required to maintain the confidentiality and security of your information.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

 

11. Your Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and other safeguards.

 

12. Your Choices and Rights

You have the right to:

- Access, update, or delete your personal information through your account settings.
- Opt out of marketing communications at any time.
- Disable location tracking via your mobile device settings. However, this may limit your access to location-based features.

 

 13. Cookies and Tracking Technologies

Our website and mobile app may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser or device settings.

 

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. When we make significant changes, we will notify you by email or through the app. Please review the policy regularly to stay informed of any updates.

 

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

VIP Key Club
info@vipkeyclub.com
808-3331 NO.3 Road

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